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Payout status


After the company specifies the payout date on the Payout page, Awaiting payout page and Confirmed payout page will display the status of your payout request.

What is the payout status on the OwlPay?

  • Unconfirmed: reconciliation order that has been approved and is available for the company creates payout on the "Awaiting payout" page
  • Processing: OwlPay has sent payout the instruction to the bank and the bank is ready to pay to Vendor.
Please note

After OwlPay notifies the bank, the payout will be executed according to the actual operation status of the bank. If the transaction is closed due to (1) a non-business day (2) force majeure (3) other reasons, it will be executed again on the next business day.

  • Payout successfully: the bank has successfully paid to the designated vendor.
  • Payout failed: bank attempted to pay the designated vendor but failed due to unexpected reasons, please check the system message on the "Payout" page for more details.