Skip to main content

FAQ

Company​

Vendor​

Q1. How to request a payout from the company？

Follow the steps below.

1. Join the company​

Find the email from the company inviting you to join. Click "Join" in your email. (If you are using OwlPay for the first time, you will be asked to register an account first)

email_joinCompany_view

2. Go to the company dashboard​

After you log in OwlPay, please follow the below steps to enter the company to check your orders.

  1. Click the "Company" page
  2. Find the company that invited you to join and click "Go".

companySelect_view

3. Set up receiving payout information​

Complete your information by setting up your receiving currency. If the company inviting you has already filled out the information, you can view it on "Vendor information" page.

OwlPay team will review your information to enable full account functionality!

dashboard_banner_button_click

4. Add the vendor receiving information​

Refer to How to add the receiving setting to set up the receiving information.

5. Initiate a payout request​

Refer to How to request the payout and request a payout from the company.