Skip to main content

User profile

Overview

"User profile" is your user account information on OwlPay. Here you can view your personal information, set Two-step verification and adjust display language and currency on OwlPay.

How to view/edit user profile

Your user profile shows your current OwlPay user account, email, country and phone number. You can click "Edit" to change this information (Email is your login account, you cannot change it).

profile_edit_button_click

How to set up the Two-step verification

OwlPay offers 2 methods for setting up Two-step verification:

  • Email verification
  • Authenticator App verification

Email verification

No setup is necessary.

OwlPay will send a verification code to the email associated with your account upon making a payment.

Authenticator App verification

Please search for "Authenticator" in the App Store or Google Play Store and download any Authenticator App.

You can use any two-step verification app you like such as Google Authenticator App.

Follow the steps below.

1. In the Authenticator App Verification section, click "Begin to verify".

profile_2faAuthenticator_button_click

2. Copy or download the recovery code

Click the "Copy" or "Download" to save the recovery code, then click "Next".

profile_2faAuthenticatorCopy_button_click

3. Select the mobile phone you are using and set up by following the on-screen instructions.

profile_2faAuthenticatorOS_radioButton_click

4. Enter the 6-digit number in the Authenticator App.

profile_2faAuthenticatorVerificationCode_text_fill

Upon successful setup, a success message will be displayed.

profile_2faAuthenticator_modal_view

How to change the display language and display currency for order

OwlPay provides English, Chinese, Japanese, and Vietnamese user interfaces, allowing you and your suppliers to use OwlPay services more smoothly. In addition, we also support these four countries’ multi-currency displays.

profile_setting_modal_view